Answers to questions asked daily
We have limited changing rooms and space, we try at all times to make your appointment a special experience.
You will be shown the full collections from all designers. You make your own selection of what you want to try, based on the style and colour theme set by the bride & groom. We are here to support you if required, but we try to make it a relaxed environment, rather than a high pressurised sales experience.
All summer deliveries have now arrived, with the next bulk delivery in 2024.
Most dresses are available in sizes 6-20, bit it's one per size, and once sold we can't obtain again.
We have an in house seamstress in Manchester and a tailor in London. Please book in advance approximately 6-8 weeks before the big day. Key to success is to bring your underwear along to your appointment, and your shoes if your shortening.
No you don't need an appointment, but make sure you come along between 10am and 3pm during our opening days.
Most of our items are available to buy online. If you need help with sizing, either call or email each store separately, as our styles vary. All online purchases are refundable, if we are notified within 7 days of your intentions. Checkout our 900 5☆ Reviews.
Yes our alteration service is available for any product, In Store, Online or Sale.
When you receive your order there will be a prepaid returns label in the box. Just drop off at any Royal Mail or Post Office, and you'll be deducted £6.95 from your final refund. For further information please read our returns policy.
Your purchase will be dispatched within 2 -5 working days via DPD.
We accept all methods of payment as well as PayPal Pay in 3 instalments. Or Klarna.
Sadly due to Brexit and customs, we are unable to send to Europe or any other far away destination.