Delivery & Returns

Your purchase will be dispatched within 2 working days via DPD or TNT.

We also offer delivery to Ireland, Europe and the rest of the world. All delivery charges will be confirmed once your delivery address has been updated during the payment process.

We are now offering a mail order service with free delivery and 7 day returns. If ordered and you decide against keeping your purchase we can arrange a courier collection from your home for just £10. This £10 will be deducted from your initial purchase price. You can also send back independently if preferred. 

For further information on where to send your return or to arrange collection please call email sean@nigelrayment.co.uk or cal 0161 834 4633

Items must be in unworn and in the same condition. If for any reason it is not in its original condition there will be no refund.

We aim to process all refunds and exchanges within 2 business days of receiving the return back at our warehouse. Please allow a further 5 business days for this to reflect in your accounts.

Please note, this returns policy does not relate to any purchases made in store.

Frequently Asked Questions

We carry stock all year round, however January is when the main delivery for the year comes in, so if your wedding is pre July, this is the best time to look. We then have another top up delivery around May-June for weddings later in the year, however the deliveries tend to be in smaller quantities so earlier is generally better.

Unfortunately the majority of our mother of the bride & groom designers don’t make to order, to keep an exclusivity to their garments and labels. We generally receive one in each size and then once sold we are unable to obtain more.

Don’t panic, we have ranges to cater for mums of any age and style. Things can tend to look older on the hanger, and it’s not until they are on a person that they come to life. The best advice I can give is to be completely open and try things you would never normally try. What is there to lose?

You are more than welcome to bring whoever you wish, however we would say people are most successful with limited numbers, as it can be overwhelming the more people you bring.

This is slightly trickier and each wedding theme is different. We generally suggest going with a colour that compliments the bridesmaids’ colours rather than trying to match, as it is unlikely you will get an exact match.

Absolutely! This special occasion will only happen once, just because it’s not in a Church doesn’t mean you can’t wear a hat. Guests tend to still wear fascinators so you will not look out of place. Embrace and enjoy the experience.

All of our outfits are in transitional fabrics that can be worn all year round. Some come with jackets and some are standalone dresses, which can easily be teamed with a fake fur wrap or short jacket to take the chill away.

The majority of wedding outfits are focused on soft muted tones, as they tend to complement the bridal party and ensure some stunning photo opportunities. Don’t worry, although you may feel you do not suit lighter colours, it is about finding the right tone for your complexion.

Unfortunately, long dresses are hard to come across in the UK as the demand is not as high and we are unable to offer a wide enough range for you to be able to find the perfect dress. 

The great news is that in both boutiques we have a full alteration service. We always advise to go with the size that currently fits as we can take anything in to achieve the perfect fit. However, the dresses do not have any seam allowance to let out.

Each boutique has a full alteration service to ensure the perfect fit on the day.

Please allow at least two hours when visiting our London or Manchester boutiques. There is a vast range of styles and colours, and the average mum tries between 6-8 dresses - it’s better to have time rather than feel rushed and make a wrong decision.

During the current COVID-19 pandemic we are only allowing visit to our boutiques by appointment only, if you wish to visit our London or Manchester boutiques please book an appointment.

We stock sizes 6-20, with a wide range within these sizes.

A mastectomy is devastating for any woman and I can not imagine how you feel. Please don’t feel shy or uncomfortable mentioning it when it comes to trying on and selecting an outfit. Our seamstresses in both London and Manchester regularly see ladies who have had a mastectomy and can make any necessary alterations to help you look and feel great on the day. Here are some tips for dressing post-mastectomy, which I hope are helpful.