Today was the second time I have visited your store at Marble Arch, the first being last September where both my Mum and I were really impressed with the level of service we received but unfortunately didn’t purchase anything at that time. Today we were again served by Jackie who recognised us almost immediately. I explained to Jackie that we have been to a few other shops and the level of service wasn’t a patch on what we had experienced when we were served by her. We were again made to feel incredibly welcome and nothing was too much trouble, Jackie has a “great eye” and knows straight away what would suit someone.
My Mum purchased her Linea Raffaelli Mother of the Bride out fit this afternoon and is the first time I have seen her come out of a changing room with a huge smile on her face!!
Unfortunately in these times we are all very quick to acknowledge and comment on bad experiences we may have and do not mention enough when we receive excellent assistance.
Thank you so much for making the experience so enjoyable it was an absolute pleasure and I am so glad that we made the purchase at your store.