Dear Mr Rayment, it’s not very often that I feel compelled to write a service review but in this case I feel it’s important to tell other larger ladies what a superb service you and your team offer. I made a 3 hour journey to your shop based on the video that shows real women of all shapes and sizes looking elegant in your collections, I also watched your own personal passionate video and came to the conclusion that you are all normal people and to give your boutique a try. I walked in terrified after being told in several local shops that my size 20 body was too fat for anything that they had to offer in fact one shop made me squeeze into a size 18 and told me how beautiful I looked, that was a lie to start as the seams where about to split. I walked in this Saturday past with no confidence and petrified at the thought of trying on outfits but the wedding is in 4 weeks so I’m desperate to say the least. I was greeted by you at the door which scared me even more but after 2 cups of tea and a gallon of water I was putty in your hands and open to anything that you suggested. To start you gave me 3 outfits from the new John Charles collection in size 20 and I tried the first one and burst into tears because how can a man by just looking at me know what style outfit would suit me? you then topped it off with one of your disc style hats that made me so much taller and added to my confidence. I must say that I walked away from your shop feeling like a new woman and my husband can’t believe how confident and beautiful I look and its all down to you in fact he even asked me to send you an invite to the wedding but I’m sure that you are far too busy to attend. I wish you and Caroline all the best with your business and I know that you will continue to make lots of mums look and feel amazing. Best Regards Marilyn ps: my son said thanks for making his mum feel special.